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3P® Support & Services

YOUR VISION, OUR MISSION

To enhance your experience with our digital solutions and as your partner, we’re committed to providing you with the assistance and services you need at every step of your operations journey, from implementation to routine use.

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Our Partnership: Guidance From A to Z

As a world leader in microbiology, our mission is to provide the pharmaceutical and healthcare industries with rapid, accurate, and cost-effective solutions that ensure patient safety while enhancing both workflow and productivity. Our technical team and scientific experts are on hand to help you get the most out of your solution and keep operations running smoothly.

Our dedicated teams are here to support you throughout your transformation. We design your installation based on the analysis of your industrial needs, IT architecture, and desired environmental monitoring workflow to meet your business objectives.

We support at every step:

  • Implementation: we’re able to handle the entire implementation process, from start to finish. We’ll walk you through step-by-step.
  • Training & Care: we offer complete training sessions, both on-site and remote, so your team can feel comfortable using 3P® CONNECT  and 3P® ENTERPRISE.
  • Validation & Qualification: from validation guides to on-site turnkey solutions, our comprehensive offer helps expedite the implementation of your investment by reducing validation time and expense.
  • Maintenance Support: maximize instrument uptime and ensure continuous operations with our comprehensive portfolio of services for maintenance and repair. You now have even more power in your hands with our OPTIMAL service contract. This new contract will guide your maintenance team to increase their efficiency in operational maintenance management of your instruments.

Want to know more? Discover the bioMérieux ecosystem of services.

OPTIMAL - SERVICE CONTRACT

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DOWNLOAD BROCHURE

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Explore The Full 3P® Solution

3P® SMART PLATES

When conducting routine microbial surveillance of pharmaceutical manufacturing facilities, accuracy can empower you to make smarter decisions, meaning products, employees, and patients remain safe, and your business operates in compliance with regulatory guidelines. When it comes to Environmental Monitoring (EM), state-of-the-art culture media is a necessity when you’re counting on traceability and definitive results.

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3P® CONNECT SOFTWARE

3P® CONNECT is designed to secure sample traceability and collection of your Environmental Monitoring (EM) data to ensure reliable decision-making and optimize process efficiency. This comprehensive system includes dedicated software and  performant pre-barcoded 3P® SMART PLATES. Skipping the traditional paper-based process for EM decreases risk of errors and saves time during the entire production process.

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3P® ENTERPRISE

Bridging the gap between standard processes and automation, 3P® ENTERPRISE transforms the future of environmental monitoring in the pharmaceutical industry. From sampling to trending, take control with an end-to-end, fully digitalized and automated workflow. Increase efficiency and ensure your products are safe and compliant with an innovative environmental monitoring system.

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Environmental Monitoring Resources

New Standardized Methodology to Evaluate Environmental Monitoring Plates Inspection Using an Automated System

To efficiently control the quality of pharmaceutical products, manufacturers must monitor for potential microbial contaminants. This is typically performed using irradiated culture media in Petri plates throughout the production process, especially within clean rooms, isolators and controlled production environments.

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Streamlining Pharmaceutical Quality: The Power Of Automated Environmental Monitoring

Traditional, manual methods of environmental monitoring can be subject to numeration errors as well as data traceability and integrity issues, which result in overall inefficiency. Want to uncover how automated methods outperform these traditional approaches? Download our infographic now and gain exclusive insights.
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How to implement single temperature incubation in your EM routine?

How To Implement Single Temperature Incubation In Your EM Routine

In this webinar, learn from environmental monitoring expert Laurent Leblanc about the "One Media / One Temperature" approach, and gain insights into overcoming challenges in transitioning between incubation temperatures while leveraging automation for enhanced productivity.
WATCH WEBINAR