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VILINK®: Real-Time Support

KEEP YOUR LABORATORY RUNNING WITH REMOTE MONITORING

Instrument uptime is critical to help ensure a steady laboratory workflow. VILINK® software is our real-time support system that keeps the instruments in your laboratory running via remote monitoring. VILINK® provides a direct connection between our technical support team and your systems with full traceability and data security though user-approved access and encrypted communication.

The safe and secure solution with more than 14,000 systems connected worldwide

Helps ensure the protection and integrity of your sensitive data

  • Installed locally with no outside connections
  • Patented Firewall-Friendly™ technology
  • Remote access through the VILINK® server
  • Real-time troubleshooting
  • Reduced downtime
  • Improved efficiency in your laboratory
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VILINK Management
Five times faster compared to on-site resolution

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VILINK® (Brochure)

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Filename
VILINK Product Brochure.pdf
Size
1 MB
Format
application/pdf

VILINK® Remote Device Support (Brochure)

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Filename
VILINK Remote Support Brochure.pdf
Size
70 KB
Format
application/pdf