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Being your preferred partner by providing support and services where and when you need!

bioMérieux Services

Your productivity and product quality are our priority. Our technical team and scientific experts are on hand to help you get the most out of your equipment and to ensure the continuity of your operations. Our entire range of services can be customized, allowing you to focus on your core business and optimize your resources.

A Comprehensive Range of Services

We offer dedicated services for the healthcare and pharmaceutical industry:

  • Our feasibility studies allow you to quickly confirm the compatibility of your product and method.
  • Our validation protocols help you expedite the implementation of your investment by reducing validation time and expense.
  • Our supply services are designed to minimize your administrative operations so you can refocus on your core business activities.
  • Our instrument service plans and support will help you maximize the uptime of your instruments and ensure continuous operations.

 

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Our services

  • 3P® Support & Services

    Your Vision, Our Mission

    As your partner, we’re committed to providing you with the assistance and services you need to make implementation easier and faster.

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  • Feasibility Study

    Quickly Confirm Your Product Compatibility and Method

    We’ll prove the compatibility of your matrices with a validated bioMérieux platform depending on your microbiological specifications.

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  • Instrument Service Plans and Support

    Maximize the Uptime of your Instruments. Ensure Continuous Operations.

    We support you with service maintenance and repairs, ensuring the reliable continuity of your operations.

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  • Smart Remote Services

    ENSURE CONTINUOUS TESTING OPERATIONS WITH SECURE VIRTUAL ASSISTANCE

    bioMérieux’s Smart Remote Services secure the continuity of your testing operations, regardless of technical issues or required maintenance.

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  • Supply Chain Services

    Optimize your supply operations. Focus on what matters to your business.

    We help you minimize your administrative operations so you can focus on your core business activities

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  • VAXARRAY® EXPERT SERVICES

    Leverage The Vaxarray® Platform For Your Application

    VaxArray® Expert Services’ team provides vaccine manufacturers with tailored workflow solutions to help address development bottlenecks and accelerate analysis and validation.

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  • VILINK® Instrument Management System        

    Instrument Management System

    VILINK® software is our real-time support system that keeps the instruments in your laboratory running via remote monitoring.

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  • VITEK EXPRESS Identification Services

    ID Services Powered by Microbiology Experts

    As microbiologists, we know fast and reliable results are of the utmost importance. Get the accurate identifications you need quickly and easily.

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  • Validation Protocols

    Expedite Implementation of Your Investment by Reducing Validation Time and Expense

    We help you expedite the implementation of your investment by reducing validation time and expense.

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